In your dashboard you may notice that your energy is in "pending" status.

This means that we're awaiting confirmation from your switch supplier that the account has been confirmed completed.
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💡 We have different packages at Resooma which affect customers differently, for more tailored information please contact us. To ask anymore questions or find out how your specific package is affected please visit our Live Chat (bottom right-hand button) and speak to a member of our team. Alternatively, please give us a call on 020 8198 7855.
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